SYMTA PIECES, as the data controller, processes your personal data for the following purposes:
- Customer account management (viewing the catalog, orders, delivery tracking, delivery notes)
Legal basis: performance of a contract
Retention period: 5 years after the end of the business relationship - Responding to contact requests (contact form)
Legal basis: legitimate interest
Retention period: 5 years after the end of the business relationship or 3 years from the last contact with a prospect - Recruitment management (application form)
Legal basis: pre-contractual measures
Retention period: 2 years from the last contact with the candidate - Cookie management (customer account statistics via Matomo)
Legal basis: legitimate interest
Retention period: 13 months
Data may be transferred to other entities within the SYMTA Group and to subcontractors engaged for processing purposes.
You have the right to access, rectify, delete, and transfer your personal data, as well as the right to object to and restrict processing. To exercise these rights, simply contact us at rgpd@symta.fr (providing your contact information and, if applicable, your customer number).
If, after contacting us, you believe that your data protection rights have not been respected, you may also file a complaint with the CNIL.